Technical Support FAQ
Falcon Entertainment Store (http://www.falconentertainment.com)
If we can be of any assistance to you at any time, please e-mail us at support@falconstudios.com or call Customer Service Monday through Friday, 8:45 - 6:30 PST at 800-227-3717 (in California, 415-431-7722). You can also write to us at:
PO Box 880906
San Francisco, CA 94188-0906
Falcon Entertainment VOD (Video On Demand) (http://vod.falconstudios.com)
Please see the Customer Service page on the Falcon VOD site.
You may also find your answer in the Falcon VOD Help page.
Falcon Membership (http://www.falconxxx.com)
Billing issues:
Please contact our billing partner, DHD Media, directly at
Toll Free: 800.935.5771
Local and International: +1-310.202.3950
falconsupport@dhdmedia.com
Technical Issues:
techsupport@falconstudios.com
(see also FalconXXX FAQ)
